Welcome to the VPSM Hospital Information Site

This site has been created to provide Hospitals with information about the Victorian Patient Satisfaction Monitor (VPSM, including ED-VPSM) and to facilitate hospital data upload.

After you login, a menu will appear on the left side of the screen.

The Department of Health is committed to ensuring that all Victorians have access to quality services that protect and enhance the community's physical, mental and social well-being.  One of the key indicators of health care quality is patient satisfaction.

This site is operated and maintained by UltraFeedback who is the independent contractor for the project.